Frequently Asked Questions
Spring Life Counseling's fully licensed therapists are considered “out of network” for all insurance companies. Learn more about insurance by navigating to our "Financial Considerations" page.
Depending on your out-of-network coverage, your insurance company may reimburse for some or all of your session fees. We suggest that you contact your insurance provider for more information on eligibility. We are unable to guarantee coverage, as your eligibility is dependent on your policy specifics. For more information on insurance and payment options, please navigate to our "Financial Considerations" page.
Our well-trained, graduate student interns and post-graduate associates offer counseling services at lower rates.
You can also apply for “special needs” financial assistance if you have a hardship. Let your counselor or the Intake Coordinator know if a lower fee is needed.
Our counselors are not typically available for walk-in appointments.
To schedule an appointment, please complete our Information Request Form.
If you are experiencing a mental health crisis, you may call:
988 to reach the GA Crisis and Access Line 24/7
If this is an emergency, please call 911 or go to your nearest emergency room.
Some counselors are available for weekend appointments. If this is something you are interested in, please ask your individual counselor or the Intake Coordinator.
You may schedule an appointment for a minor (<18 years of age) if you are a legal guardian. Anyone over the age of 18 years will need to schedule an appointment for himself.
Yes, our main office is located across the hall from the building elevator.
For the first appointment, we recommend scheduling an hour and a half. This ensures that you have enough time to go over paperwork, talk about your goals for counseling, and develop a treatment plan with your counselor.
Before the appointment, you will be asked to complete Intake paperwork through the Simple Practice client portal. These forms need to be submitted 48 hours prior to your scheduled intake. Payment is due at the time of the appointment.
Your counselor will walk you through the process, provide you with information you may need, and answer any questions you may have. They will begin by getting to know you in order to define your current counseling needs and partner with you to develop a plan that serves you. Together you may determine that your needs are more immediate and short term, but sometimes longer term patterns and experiences are surfaced, which may require longer term work. Regardless, your counselor will seek to collaboratively determine what best serves you.
Our staff do not provide psychological evaluations or prescribe medication.
Psychological evaluations are generally provided by licensed psychologists. Your therapist may complete specific assessment related to your treatment plan but cannot offer a full psychological assessment.
Psychiatric medications are prescribed by medical doctors, including psychiatrists; we do not have a licensed prescriber on staff.