Q: Are your offices wheelchair accessible?

Yes, our main office is located across the hall from the building elevator.

Q: What can I expect before and during my first appointment? How long should this appointment be?

For the first appointment, we recommend scheduling an hour and a half. This ensures that you have enough time to go over paperwork, talk about your goals for counseling, and develop a treatment plan with your counselor. Before the appointment, you will be asked to complete Intake paperwork through the Simple Practice client portal. These forms need to be submitted 48 hours prior to your scheduled intake. Payment is due at the time of the appointment.

Q: I have never engaged in counseling before. What else do I need to know?

Your counselor will walk you through the process, provide you with information you may need, and answer any questions you may have. They will begin by getting to know you in order to define your current counseling needs and partner with you to develop a plan that serves you. Together you may determine that your needs are more immediate and short term, but sometimes longer term patterns and experiences are surfaced, which may require longer term work. Regardless, your counselor will seek to collaboratively determine what best serves you.

Q: Do Spring Life counselors provide psychological evaluations or prescribe medication?

Our staff do not provide psychological evaluations or prescribe medication. Psychological evaluations are generally provided by licensed psychologists. Your therapist may complete specific assessment related to your treatment plan but cannot offer a full psychological assessment. Psychiatric medications are prescribed by medical doctors, including psychiatrists; we do not have a licensed prescriber on staff.

Question 1

Is Spring Life Counseling contracted with any health insurance providers?

Accepted Answer

Spring Life Counseling's fully licensed therapists are considered “out of network” for all insurance companies. Learn more about insurance by navigating to our "Financial Considerations" page.

Question 2

Can I submit statements to my insurance as an “out of network” expense?

Accepted Answer

Depending on your out-of-network coverage, your insurance company may reimburse for some or all of your session fees.  We suggest that you contact your insurance provider for more information on eligibility. We are unable to guarantee coverage, as your eligibility is dependent on your policy specifics. For more information on insurance and payment options, please navigate to our "Financial Considerations" page.

Question 3

Does Spring Life Counseling offer a “sliding scale” or reduced fee option to assist with the cost of counseling?

Accepted Answer

Our well-trained, graduate student interns and post-graduate associates offer counseling services at lower rates.  
 
You can also apply for “special needs” financial assistance if you have a hardship.  Let your counselor or the Intake Coordinator know if a lower fee is needed.

Question 4

Does Spring Life Counseling accept walk-in appointments?

Accepted Answer

Our counselors are not typically available for walk-in appointments.

To schedule an appointment, please complete our Information Request Form.

If you are experiencing a mental health crisis, you may call:
988  to reach the GA Crisis and Access Line 24/7

If this is an emergency, please call 911 or go to your nearest emergency room.

Question 5

Do you offer weekend appointments?

Accepted Answer

Some counselors are available for weekend appointments.  If this is something you are interested in, please ask your individual counselor or the Intake Coordinator.

Question 6

Can I schedule an appointment for someone else?

Accepted Answer

You may schedule an appointment for a minor (<18 years of age) if you are a legal guardian.  Anyone over the age of 18 years will need to schedule an appointment for himself.

Question 7

Are your offices wheelchair accessible?

Accepted Answer

Yes, our main office is located across the hall from the building elevator.

Question 8

What can I expect before and during my first appointment?  How long should this appointment be?

Accepted Answer

For the first appointment, we recommend scheduling an hour and a half.  This ensures that you have enough time to go over paperwork, talk about your goals for counseling, and develop a treatment plan with your counselor.  
 
Before the appointment, you will be asked to complete Intake paperwork through the Simple Practice client portal. These forms need to be submitted 48 hours prior to your scheduled intake.  Payment is due at the time of the appointment.

Question 9

I have never engaged in counseling before. What else do I need to know?

Accepted Answer

Your counselor will walk you through the process, provide you with information you may need, and answer any questions you may have. They will begin by getting to know you in order to define your current counseling needs and partner with you to develop a plan that serves you. Together you may determine that your needs are more immediate and short term, but sometimes longer term patterns and experiences are surfaced, which may require longer term work. Regardless, your counselor will seek to collaboratively determine what best serves you.

Question 10

Do Spring Life counselors provide psychological evaluations or prescribe medication?

Accepted Answer

Our staff do not provide psychological evaluations or prescribe medication.

Psychological evaluations are generally provided by licensed psychologists. Your therapist may complete specific assessment related to your treatment plan but cannot offer a full psychological assessment.

Psychiatric medications are prescribed by medical doctors, including psychiatrists; we do not have a licensed prescriber on staff.

Frequently Asked Questions